Cloud telephony is a marketing term for technologies that provide computation, software, data access, and storage services that do not require end-user knowledge of the physical location and configuration of the system that delivers the services. World Phone is One such organization that provide Cloud base services along with one of the first to provide HCC (hosted call centers) in India.
- Eliminates Heavy Telecom Capital investments.
- Provides instant access to cutting-edge technology.
- Quick deployment - for rapid results.
- Serve your Customers better - thereby allowing focus on Operational activities.
- Is backed by a robust 'Anytime Support' system - to help companies achieve business continuity.
- VD Cloud - on demand contact center solution is a product of World Phone's development platform. It has been created on a platform that is inherently multi-tier, multi-tenant and Software as a service ready.
- The extensive APIs and base architecture of the technology allows multiple application packages support in a single set up. This results in the customer getting a state-of-the-art, highly reliable hosted call center World.